The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify opportunities for process change.
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Processes are monitored to ensure that they are cost-effective, customer focused, error free and achieve the planned result. Completed |
Evidence:
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Problems are identified and communicated to relevant personnel to improve service and prevent recurrence, according to organisational guidelines. Completed |
Evidence:
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Using organisational guidelines, error analysis of the process is conducted to identify where practices could be improved. Completed |
Evidence:
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Inconsistencies are identified by comparing processes for similar tasks to ensure the most effective method is being used. Completed |
Evidence:
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Skills and knowledge are updated to accommodate changes in process improvements. Completed |
Evidence:
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Encourage development of ideas for improvement.
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Ideas for improvement are given prompt consideration and feedback to maximise possible benefits and compliance with relevant legislation. Completed |
Evidence:
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An environment where improvements are sought and rewarded is maintained and incentives are offered. Completed |
Evidence:
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Relevant personnel are coached through the review of ideas to ensure commitment to solutions. Completed |
Evidence:
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Assess viability of new ideas.
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Ideas are discussed and evaluated with operators and against existing practices, precedents and legislative or organisational restrictions to determine viability and compliance. Completed |
Evidence:
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Contribution of the ideas to service quality improvement, quality assurance, risk assessment or cost efficiency is identified. Completed |
Evidence:
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Application of correct OHS practices within the ideas is ensured. Completed |
Evidence:
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Balanced judgements are made on the effectiveness of ideas. Completed |
Evidence:
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Develop alternatives for process improvement.
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Relevant personnel and area specialists are involved so that all aspects of the process can be considered. Completed |
Evidence:
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Regular opportunities are provided to relevant personnel to consider alternative approaches to process improvement. Completed |
Evidence:
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Implement viable change.
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Support is provided to employees to facilitate cultural change. Completed |
Evidence:
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Change is monitored regularly to ensure anticipated benefits are realised. Completed |
Evidence:
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All areas affected by change are advised promptly to minimise disruption and ensure commitment. Completed |
Evidence:
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Continued improvement is encouraged and documentation on improvement processes is maintained according to organisational guidelines. Completed |
Evidence:
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